Upright Cleaning Home Appliances Handheld Cordless Vacuum Cleaner

Q1: Are you a factory or trading company?

A1: We are the biggest wet & dry Vacuum Cleaner factory in China over 15 years. Our brand Vacmaster has been awarded as the most innovative brand in North America.

Q2: What certificates do you have for your products?

A2: We have GS, UL, CE(EMC, LVD), RoHs certificates;

Q3: Do you accept order through OEM/ODM business?

A3: Yes, it is including the customer logo & customer package printing design, but need annual buying quantity 5000pcs and each order MOQ 300pcs;

Q4: What's your Minimum Order Quantity?

A4: Normally 50pcs for Vacmaster, small quantity is also available.

Q5: Do you accept sample order?

A5: Sample usually 3-5 days after payment received.

Q6: What's your lead-time and payment term?

A6: Normally, our lead-time is 25-45 days, it depends your order quantity and request. 

Sample: PayPal or T/T or through Alibaba trade assurance.

Mass production: 30% deposit advanced, 70% before shipment. 

Support Alibaba Trade Assurance to protect buyer’s right;

Q7:How about the shipping?
A7: We do provide international Express door-to-door, Airline and sea freight;

Q8: What's your warranty for this product?

A8: We provided customer with long time after sales with technology support. Any product with original broken, we will responsible for it.